Our Please Call Me Service
Client Services
Tel: 060 070 2095
Monday - Friday: 08h00 - 16h30
Hospital, Specialist, Chronic Medication
Tel: 060 070 2352
Monday - Friday: 08h00 - 16h30
No Airtime? No Problem! Just send us a please call me and a call centre agent will call YOU.
Our Pre-Authorisation
Call Centre
Tel: 0861 083 084
Monday - Friday: 08h00 - 16h30
We know not everything happens between 9-5, that's why our call centre operates 24/7/365 for your convenience.
Our Satellite Offices
We like to be close to our members and give hands-on advice. That is why we operate in (almost) every corner of the country. These offices are fully equipped and members who visit them are assisted with any queries they might have. The personnel at these offices have direct access to Umvuzo Health's Head Office for any additional support.
Our Key Account & Area Managers
Human interaction is important to us, hence we have Key Account and Area Managers in most of the 9 South African Provinces. They offer on-the-spot feedback and are there to assist you and maintain healthy relationships with you, our member.