How to access us
Satellite Offices
We operate in (almost) every corner of the country. Our offices are fully equipped and focused on assisting members with any queries they might have.
Key Account and Area Managers
Human interaction is at the heart of who we are. Our key account and area managers are available nationwide.
Pre-Authorisation Call Centre
CALL 0861 083 084
Our call centre operates 24/7/365 for your convenience.
Our ‘Please Call Me’ Service
No Airtime? No Problem! Send us a ‘please call me’ and a call centre agent will call YOU.
Client Services
060 070 2095
Chronic Medication
060 070 2352
Registration
Available on all options
Consult your treating provider for the following:
- Prescription with the relevant ICD10 coding
- Supporting condition-specific test results (pathology results, lung function test and ECG)
- Indicate preferred method of receiving
- Sign the patient consent form
Fax or email all documentation to Rx Health according to the applicable Disease Management Programme:
- Spinal Programme:
Fax: 086 686 5091
Email: spinal@rxhealth.co.za - Oncology and Renal Programme:
Fax: 086 644 3760
Email: chronic@rxhealth.co.za - HIV Programme:
Fax: 086 685 9709
Email: chronic@rxhealth.co.za - All other Disease Management Programmes:
Fax: 086 670 2623
Email: preauth@mediscor.co.za
- Consult your treating provider every 6 months to obtain a new repeatable prescription
- Have condition-specific test results
(Hba1c, lipogram, blood pressure readings) - Registration forms and medication formulary available on request
- Contact us on Telephone: 0861 083 084
Email: preauth@mediscor.co.za
- Addison’s Disease
- Asthma
- Bipolar Mood Disorder
- Bronchiectasis
- Cardiac Failure
- Cardiomyopathy
- Chronic Renal Failure
- COPD
- Coronary Artery Disease
- Crohn’s Disease
- Diabetes Insipidus
- Diabetes Mellitus 1
- Diabetes Mellitus 2
- Dysrhythmia
- Epilepsy
- Glaucoma
- Haemophilia
- HIV
- Hyperlipidaemia
- Hypertension
- Hypothyroidism
- Multiple Sclerosis
- Parkinson’s Disease
- Rheumatoid Arthritis
- Schizophrenia
- Systemic Lupus Erythematosus
- Ulcerative Colitis
- Members are encouraged to register with the Cancer Management Programme.
- A total treatment plan benefit will be allocated based on Scheme Treatment Guidelines.
- Treatment must be obtained at Designated Service Providers (DSPs) and will be funded at negotiated tariffs according to the treatment protocols.
Maternity Care Plan
Congratulations on your pregnancy!
Pregnancy is a wonderful time of new beginnings for many families, especially for the expecting mother. But, it can also be a trying time for some mothers-to-be.
It is for this reason we have put together this Maternity Care Plan, to walk this journey with you, no matter what lies ahead.
Through this plan, not only do we offer you support in your journey, but also provide you with additional benefits that can only be accessed through registration on this Maternity Care Plan.
Applications
Click on the below to download.